Return / Exchange Policy

At SubtleDesires.com we strive to ensure that our products are made from premium quality materials. We take special care to make sure that our quality control is effective and try to ensure that our products are free from defects.

We encourage you to review the sizing chart in detail before you make your purchase final. The choice of sizes for the items purchased are your responsibility and should be verified at the time of check out. Item returns will not be honored because of wrong size choices at the time of purchase.

For obvious hygiene and health practices some of our items are non-refundable. An example would be but not limited to thongs, panties and briefs. If an item is defective an exchange will be granted for equal or lesser value after the item has been inspected on return to the distribution center.

Returns and exchanges will only be granted if the customer acquires a RETURN AUTHORIZATION NUMBER prior to the return of the item. Returns and exchanges will be guaranteed only if the item is returned within 7 business days from the date of confirmed delivery.

Monetary refunds are considered on items that are returned in the original packaging, not used, not worn and with original tags.

There is a 15% re-stocking fee associated with all returns.

The cost associated with shipping return items will be paid by the customer. After inspection by us, if the returned item is deemed to be of manufacture defect a refund will be granted for the shipping costs.